Information Technology (IT) is the strength of every business. IT is rarely used for planned thinking, but the investments in the IT enabled projects have been in huge demand. If you think, it is just a computer application, and then you are very wrong. I am sure, each and every organization has the knowledge of the advantages, effects and the implications of the Business IT.
Almost everyone is well aware of the fact that the IT is capable of making maintainable and sustainable competitive benefits. In the business arena, the IT is used through value chain of activities that facilitates the business organization to control and optimize the operational functions for effortless decision making process.
The IT is strategic in it’s skill by building the concept of “Value Chain” in a business o0rganization through generic value activities that are interdependent of each other. This chain comprises elements like customers, suppliers, finance, production, etc. There is a connection between these activities which makes it a value chain. These value chain activities as well as the product’s physical parts and processing is altered either by product differentiation or cutting the costs of the value activities. The IT on the whole even transforms the speed of competition.
The value of the company can be added by the IT either by increasing revenue or reduction in costs. The potential of the IT of adding value to the business firm is very different from being the source of the sustainable competitiveness.
Though, the IT’s ability to be a source of the sustainable competitive advantages is disputed and based on assumptions. The assumptions result in two theories. The correlation between IT and the sustainable competitive benefit is studied by one theory called as the Create capture and Keep paradigm. This basically relies on swapping the costs of the customers.
This theory got replaced by a resource based theory that explicates the company’s potential to use the IT to influence the basic resources as a plus and also source of the sustainable competitive edge. In this theory, when the company possesses similar resources or capability, which the other competitor company doesn’t posses, then the same constitutes as the source of the competitive edge.
But the problem is that, if the resources are constant, then it will be a great disadvantage at the cost of the company. So the same will not make a sustainable competitive edge. Simply by imitation of the IT resources of the successful company without social complexity or ambiguity might also make a sustainable competitive edge.
In any kind of organization, the IT is a potential source of competitive edge in these five methods given below:
- When the supplier is in a good position and the IT is essential and unique for the end users, then the costs borne by the consumers will be switched
- When a technology becomes a proprietary technology
- When the capital Investment in the IT enabled resource increases
- For building the IT application, some technical skills are needed
- When the managerial skills are developed for exploiting and understanding the IT application for increasing the business operations
Each and every kind of information in the firm can get positive results and has the potential to get sustainable competitive edge if you observe the following steps:
- Assessing the potential and the existing information intensity of the process and product
- Evaluating the probable impact of the IT on the firm
- Identifying the rank of the activities that affects the IT first
- Measuring how the IT can bring new business
- Generating the action plan by taking advantages of IT
It is not just one supporting system, but also a perfect thought process contributing substantial edge, effects and the implications in the business goals.







